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Joint Commission

Chester River Hospital Center is fully accredited by the Joint Commission. Our enduring commitment to our community for the provision of quality and safe care is a cornerstone of our organization. Community involvement is essential to our continuous growth and the ongoing improvement of our services.

If you have a patient care, quality, or safety concern at the Chester River Hospital Center, please contact our Patient Advocate, Karen Twigg, at 410-778-3300 ext. 3306 or e-mail ktwigg@chesterriverhealth.org. Chester River Hospital Center is committed to resolving care and safety issues in a timely manner. However, if your concerns are not resolved through the Patient Advocate, you are invited to contact the Joint Commission Office of Quality Monitoring at 1-900-994-6610 or e-mail complaint@jcaho.org.

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